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Wire

Secure communication. Private. Sovereign. Under your control. Secure messaging, voice, video conferencing and file collaboration protected by end-to-end encryption.

WatchCom designs, deploys and supports Wire for organisations that require stronger control over sensitive communications, from secure cloud deployment to private cloud, on-premises and isolated environments.

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Wire secure messaging and video conferencing on laptop, tablet and phone
Role
Secure communications implementation and managed service
Regions
Oman · Middle East · UK

Where this fits

Sensitive conversations should not depend on consumer messaging applications or platforms where security and data control are secondary considerations.

Wire provides a secure enterprise communication environment for messaging, calls, conferencing and collaboration.

WatchCom integrates Wire into the wider security architecture, including identity, infrastructure, access control and operational requirements.

Wire secure communications

One protected workspace. Business messaging, calling and collaboration in a single secure environment.

Secure messaging

One protected workspace

Wire brings business communications into one secure environment. Instead of moving sensitive information between separate messaging, calling and file-sharing applications, organisations communicate through a platform designed around security and privacy, with always-on end-to-end encryption that operates automatically, without users enabling a special secure mode.

  • 1:1 messaging
  • Group conversations
  • Channels
  • File sharing
  • Audio and video messages
  • Secure external collaboration
Secure voice and video

Protect conversations as well as messages

Wire provides encrypted audio calls, video calls and enterprise conferencing across desktop, mobile and web, while maintaining the platform’s security model.

  • Voice calls
  • Video calls
  • Group conferencing
  • Screen sharing
  • Meeting moderation
  • Messaging during meetings
Discuss secure conferencing
External collaboration

Work securely beyond your organisation

Security should not disappear when a customer, supplier, consultant or partner joins a conversation. Wire provides controlled external collaboration and guest rooms, a controlled alternative to moving sensitive business discussions onto consumer messaging platforms.

Secure external collaboration

End-to-end encryption by design

Wire applies end-to-end encryption to communications by default. Content stays protected between participating devices, rather than relying only on encryption between the device and the server.

Sender
Encrypted communication
Wire infrastructure
Encrypted communication
Authorised recipient

Messaging Layer Security

Wire uses Messaging Layer Security (MLS), an open standard for end-to-end encrypted group communication. Wire was an initiator and contributor to MLS and has moved its architecture from the earlier Proteus protocol toward MLS, which lets encrypted communication scale efficiently as groups grow. That matters where organisations need both strong encryption and enterprise-scale collaboration.

Your communications. Your deployment model.

One of Wire’s strongest advantages for security-sensitive organisations is deployment flexibility. WatchCom helps determine which model fits your security, regulatory and data-sovereignty requirements.

Wire Cloud

A managed Wire environment for organisations requiring rapid deployment without operating the underlying infrastructure themselves. Best suited for enterprise, professional services, distributed teams and standard corporate environments.

Private cloud

Deploy Wire into dedicated cloud infrastructure where greater infrastructure and data control is required, aligned with your preferred cloud and security architecture. Best suited for large enterprise, regulated sectors and specific data-residency requirements.

Isolated environments

For highly restricted environments, Wire supports architectures designed for offline or air-gapped operation, where communications infrastructure must remain isolated from external networks.

On-premises

Keep the platform inside your infrastructure

Wire can be deployed within your own infrastructure, giving greater control where sensitive communications cannot depend entirely on public cloud.

  • Infrastructure
  • Data location
  • Network access
  • Security architecture
  • Administration
  • Integration
Discuss on-premises Wire

Secure communication as part of the security architecture

WatchCom does not treat Wire as simply another messaging application. We design the environment around the organisation. A typical architecture can include:

Users
Corporate identity / SSO
Managed devices
Wire applications
End-to-end encryption / MLS
Wire communication services
Cloud / Private Cloud / On-Premises
Organisation security controls
Identity and access

Control who has access

Encryption is only one part of communication security. Organisations also need control over who can enter the environment. Wire Enterprise provides:

  • Single Sign-On (SSO)
  • SCIM integration
  • Central user management
  • Device management
  • Guest controls
  • Team administration

WatchCom integrates these controls into your identity architecture.

From requirement to secure communication

WatchCom handles the technical work rather than leaving your organisation with software to configure itself.

STEP 01

Discover

Understand the users, communication requirements, existing platforms, sensitive information and regulatory requirements.

STEP 02

Select

Determine whether Wire Cloud, private cloud or on-premises deployment is appropriate.

STEP 03

Design

Create the communication, identity, infrastructure and security architecture.

STEP 04

Deploy

Install and configure the selected Wire environment.

STEP 05

Integrate

Connect identity, SSO, user management and other required enterprise services.

STEP 06

Migrate

Move users and approved communication workflows into the secure environment.

STEP 07

Operate

Provide ongoing administration, maintenance and support where required.

We can operate the platform with you

WatchCom can provide ongoing technical and operational support after deployment.

Platform management

Configuration and administration of the Wire environment.

User management

User onboarding, changes and offboarding.

Identity integration

Support for SSO, SCIM and identity configuration.

Security configuration

Review and maintenance of security and administrative controls.

Updates

Application and infrastructure updates, particularly for private and on-premises deployments.

Monitoring

Platform health and operational monitoring.

Technical support

Support for administrators and users.

Where Wire fits

Government communications

Secure internal communications where confidentiality, control and data sovereignty matter.

Critical infrastructure

Protected communication between operational, security and management teams.

Executive communications

A controlled environment for sensitive discussions between senior management and leadership.

Cybersecurity and incident response

A separate secure channel for incident-response teams when normal corporate systems may be affected or untrusted.

Secure project rooms

Controlled communication environments for sensitive projects with internal and external participants.

Legal and professional services

Protect confidential discussions and shared information between authorised participants.

Cross-organisation collaboration

Let customers, suppliers, consultants and partners join controlled conversations without exposing the wider corporate environment.

Sovereign communications

Deploy Wire within controlled infrastructure where you require authority over the location and operation of the platform.

Wire for incident response

Keep a trusted communication channel available

During a serious cyber incident, your normal email or collaboration environment may itself be affected. A separately managed secure platform provides an alternative channel for the people who need to coordinate the response.

  • Incident response teams
  • Management
  • IT and security
  • External responders
  • Legal teams
  • Critical suppliers

This makes secure communications an important part of wider incident-response and business-continuity planning.

More than installing another communication application

Wire provides the secure communication technology. WatchCom turns it into an operational security capability.

Architecture

Select the appropriate deployment and integration model.

Sovereignty

Design around organisational requirements for infrastructure and data control.

Implementation

Deploy and configure the environment.

Integration

Connect identity and enterprise services.

Security

Position secure communications within the wider cybersecurity architecture.

Operations

Support and manage the environment after deployment.

Take control of sensitive communications

Move sensitive business conversations away from uncontrolled channels. WatchCom can design and deploy Wire across cloud, private cloud and on-premises environments according to your security and operational requirements.

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